Madeline is a flexible and universal solution that improves and automates accelerated debt collection, recovery and enforcement proceedings in a company. Target receiver group of the system is financial institutions, banks, public services, telecom companies and other companies with substantial customer flow. Madeline allows centralising of debt management and also supports the transferring of the process to external debt recovery. As a result of the system implementation, our customers draw significant benefits related to the improvement of collecting debtors' financial liabilities.

Business and operational benefits related to the system implementation:

• automation of the debt-management process,

• better control of the recovery process due to built-in reports,

• efficiency increase in debt recovery.

Characteristic features of Madeline:

• possibility of development of recovery proceeding strategies for individual financial products,

• flexible configuration customized to the needs of organisation,

• monitoring of the repayment record for individual products,

• universal interface of data exchange with other systems within an organisation,

• built-in SDI mechanism (Smart Data Import) that imports and analyses the data from debtor accounts. Data classified according to financial regulations,

• extended reporting system enabling, among others, repayment efficiency monitoring, contacts monitoring and portfolio quality,

• the system is extremely intuitive, which provides easy implementation and future operation.

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